faq

One of the longest, most painful processes is now made easier through our innovative technology. Honcker has made car leasing so simple, you have to see it to believe it. In three simple steps, you can search for and choose a car, see its price and place your order. We've partnered with dealerships across the nation to bring you our extensive inventory at the lowest prices available.

Register for an account with us by inputting your basic information – just ensure it accurately matches your legal documents. With this information, we run a soft credit inquiry, that does not affect your credit score, and price each vehicle just for you. Not to worry – your information is safe with us!

After you’ve browsed our inventory and selected a vehicle, place your order and you will be prompted to upload a few documents. Our dealership partners require these details to finalize your lease.

Lastly, we’ll reach out to you to schedule a convenient delivery or pickup and just like that, the keys are yours.

What is Honcker?

Honcker is the cheapest and easiest way to lease a car, all from the comfort of your smartphone or tablet. We have united an extensive national network of car dealerships, with a large selection of inventory, to deliver you the lowest prices on the market.

Honcker is the only place on the planet where consumers can see actual monthly lease payments on real cars on dealership lots, all directly from their mobile devices!

What is a lease?

Leasing a car is similar to renting. Monthly payments are made for the duration of the lease contract, and the car is returned at the end of the contract. Cars are typically leased for two to three years and have specific mileage allowances per year that range from 7,500 miles to as high as 18,000. At the end of the lease, you’ll be provided the option to buy the car, or give it back to the dealer.

Is my information safe?

Yes. We take the safety of your information seriously. We will not share your information or sell it to anyone. Please refer to our Privacy Policy and Terms of Use for more information.

Will my car be delivered, or will I be required to pick it up?

If you reside in an urban area we are serving, we offer complimentary delivery. If you reside in a rural area, or 25+ miles from your car dealership, the dealer will contact you to set up a pickup time that is convenient for you.

Does Honcker charge any fees?

No. Honcker is free to use.

I’m a dealer. Can I join Honcker?

Yes. To join our dealer network, email us at dealerdesk@honcker.com.

Can I lease online or only through the mobile app?

You can lease online at www.honcker.com and via the mobile app.

If my dealership is located in a different state, which state’s sales taxes will I pay?

Sales tax will be charged in the state where the vehicle is registered.

What if the address I want to register my vehicle at doesn’t match the address on my driver’s license?

Please notify us directly.

How does Honcker handle my current lease return?

We offer the option of pick up and return of your current lease. Please notify us if your current car is manufactured by a make different from the one being leased with Honcker.

Can I return my current lease before the term is up?

Yes. Enter your current lease information in the “account” and “rebate” section in our menu and before you click lease, we will give you the option to roll your existing lease payments into your new lease.

How early can I return my existing lease?

Existing leases can typically be returned within six months of its due date.

What if I have a coupon that allows me to return my current lease early?

Simply add the coupon in the “account” section of the menu and we will apply it to your new lease.

Can I see vehicles and lease prices on behalf of a family member or friend?

No. The prices shown are personalized specifically for the account holder. The price shown may be different than what another user sees. To view the most accurate prices, each individual should download the Honcker app or visit us online, and register for a personal account.

Why do my friend and I see different prices for the same vehicles?

All prices are personalized specifically for the account holder and each user sees different prices. Rates are calculated based on various factors such as location, credit, applicable rebates, timing and more.

Why do I see the same car at different prices?

Honcker is a competitive marketplace where dealers are committed to providing the lowest possible prices. Every car you see is an actual car with an individual VIN number. We are experts at researching and applying the best lease programs available. All cars shown in our inventory are quoted based on various factors including dealership prices and the customer’s credit score. Each dealership representative prices its cars differently depending on what they feel their market pricing should be. This includes all available rebates and incentives to help ensure we provide our consumers the lowest possible price. When you see a great deal, grab it… it may not last!

Which bank will be financing my lease?

In most cases, it will be the manufacturer’s finance arm. However, we scan lease terms from a variety financial institutions to ensure you are getting the price and terms. If there is a better deal with another lender, we will reach out to you before we process your lease.

What will I owe when my car is delivered?

Depending on the structure of your lease, you will owe either your first month’s payment, or the total amount due at signing, which consists of first month’s lease payment, bank, dealer, taxes, and DMV fees.

Does my monthly lease payment include tax?

Yes. All applicable tax is included in your monthly payment.

Can I put more money down at lease signing?

Yes. We can customize each lease according to your preferences.

When do I sign my credit application and lease forms?

We require all forms to be signed upon vehicle delivery or pickup.

When am I legally bound to the lease?

You are legally bound to your lease after the lease contract is signed.

Is Honcker available outside the U.S.?

Currently, we are only available in the United States.

When will you run my credit?

We perform a soft credit inquiry via Experian when you register for an account with Honcker. This inquiry does not impact your credit score. However, after placing an order and uploading your required documents, a hard credit check will be performed by your delegated car dealership to finalize your lease.

Is my credit score being affected by using Honcker?

No.

Can I lease through Honcker if I have bad credit?

We encourage you to reach out to us directly for assistance. Our exceptional customer advocate team has had great success in finding alternatives for customers experiencing similar scenarios.

I clicked the “confirm” button, but now I changed my mind. Can I still cancel my lease?

Yes. You can cancel at any time before the car is delivered.

How do I insure my vehicle?

Once your lease is approved, visit the “my lease” section in our menu. All of the information needed to provide your insurance company will be kept here, including the VIN number. Once you receive your insurance card, please upload it to Honcker.
You may also purchase affordable auto insurance through Honcker from our insurance partner.

I just registered for a Honcker account. Why can I only see certain brands?

It is possible you are located in one of our newest markets and not all brands have reached you just yet! Our network is growing at rapid speed, so check back often to see if we have introduced new vehicles to our inventory.

Where is my car coming from?

All of our cars come directly from our authorized dealership partners in the closest proximity to you.

What is “money factor?”

A money factor is the method of presenting the amount of interest charged on a lease with monthly payments.

What is the lowest credit score someone can have to view Honcker’s inventory?

Typically, credit scores range from 500-900. The lowest credit score a user can have to view Honcker’s inventory is 600.

Why are my temporary plates and registration from New York when I live in New Jersey? (for example)

In some instances when vehicles are delivered with temporary plates, there will be an in-transit plate on the car until the official license plates and registration are issued. These temporary plates can be from a state that is different than the customer’s residency.

How do used car trade-ins and appraisals work?

If you have a used car you would like to sell, after placing your lease order, we will connect you directly with the dealership to have your current vehicle appraised. After the appraisal, your dealership representative will present you a new monthly price. If you are not satisfied with your appraisal quote, we provide you the option to cancel your lease. Honcker will soon offer this option!

If the dealer delivers my vehicle with temporary license plates, when will my permanent license plates and registration arrive?

Your permanent license plates and registration will arrive prior to the expiration of your temporary license plates.

Can I negotiate a lower price?

Yes. To negotiate a lower price, take advantage of our Make an Offer feature.

When do I pay for my lease and how?

Your lease payment is payable by credit card or check. Your first payment is due directly to the dealership at signing. Thereafter, you will be billed directly by the lender.

Why haven’t I received a SMS verification text?

If you haven’t received a SMS verification upon registration, it is likely that there is a pre-existing block on your mobile number. Reach out to us directly and we can lift the block.

Will my car come with two sets of keys?

Yes.

Can I cancel my Honcker account?

Yes. Contact us directly and your account will be deleted upon request.

Can I lease a car in one state and then move to another state?

Yes. We can process all interstate leases.

Are the cost of license plates and registration included?

Yes. Whether you choose to get new plates, or keep your old plates, both options are included in your order.

Can I add a co-signer through Honcker?

Yes. As you are registering for an account, you will see the option to add a co-signer. Co-signers can also be added in the “account” section of our menu. If you would like to add a co-signer to an open order, contact us directly.

Why can’t I see pricing on some vehicles on the first or second days of the month?

In the beginning of the month, our system updates its price programs. At this time, vehicle prices are unavailable.

What is Make an Offer?

Make an Offer is a feature that enables our customers to negotiate directly with the dealer via our platform. Simply add vehicles to your Showroom by tapping the “heart” icon next to the vehicle of your choice. In your Showroom, you will be able to make an offer to the dealer. We will notify you if the dealer accepts or counters your offer. If you are satisfied with the price, place your order. Even with this first-of-its-kind feature, you can still order any vehicle at the current listed price.

Where is my offer being submitted?

Your offer is sent directly to the dealer that is leasing the car.

Can I change my offer after I submit it?

Yes. After you make your offer, you can change it as many times as you would like until the dealer responds by accepting or making a counteroffer.

Is there a limit to the number of vehicles I can make offers on?

Yes. You can make an offer on each vehicle in your Showroom, where you can save up to 10 vehicles at a time.

Does my offer to the dealer expire?

Your offer to the dealer will not expire. If the dealer counters or accepts your offer, it will only be available for a limited time. The only way to secure your price is by placing an order!

How will I know if a dealer has accepted or countered my offer?

You will receive a mobile push notification, if you have the mobile app installed, and an email from Honcker.

Is my offer binding if the dealer accepts it?

Your offer is not binding, but you will have a limited amount of time to place an order at that price before it expires.

If I don’t want to use the Make an Offer feature, can I still place an order at the current listed price?

Yes. You can always place an order at the vehicle’s current listed price.

If we haven’t answered your questions above and you have additional questions or inquiries, please feel free to reach us directly by email at info@honcker.com, by phone at 212.466.2537 or chat with us in-app.